Our Automotive CRM Software Solution Provider Promise - Total Customer Connect Promises to deliver the right message, to the right customer, at the right time, at a price that makes sense to you OR YOU DON'T PAY. Period! 

When choosing Total Customer Connect you are choosing a CRM solution that is custom configured with the focus of building your brand.

We will achieve this goal by managing your customers “birth to birth” life-cycle and focusing on the customers perception and recognition of value.  

See our stats below for our Clients that use our Loyalty Rewards Program for thier customers...

Double your CP revenue over a 1 year period and increase the service intervals by 34% .  As you can see this perception of value is the only way to build long lasting customer loyalty that will increase revenue, while building your dealership brand. 

Our Solutions are customized for Sales, Service and Parts and Our "turn-key" Automotive CRM solution requires no social change at the dealership or expensive capital investment.

We have solutions for the following...

• Dealership Retention 
• Auto Dealer Lost Soul Recovery 
• Auto Dealer Loyalty Rewards 
• Mobile Text "SMS" Marketing 
• Dealership Appointment Scheduler with Service
• Menus and DMS Integration 
• Social Media Management 
• BDC Software and Support 
• Email Append - Mail Marketing 
• Email Blasts Marketing 
• CSI Care Management
• 1st Service Retention
• Declined / Deferred Service Retention
• Over-flow Call Support

Our team of industry trained experts are accessible 24/7 for support, training, and consulting. We perform ongoing solution analysis to capitalize on all of your opportunities.

Total Customer Connect "TCC" features a Month to Month Pay to Stay contract structure. Which means NO LONG TERM CONTRACTS and we Guarantee are Service! If you aren't happy with our product then don't pay the invoice. Which means we are only as good as the last 30 days.

Want References? Ask us, we will let you choose from our client list so you can get a unscripted response. Or visit our BLOG

Visit us at www.totalcustomerconnect.com or email me direct for a Demo at rwilder@totalcustomerconnect.com

Roy Wilder
Director of Business Development
Total Customer Connect

(209) 405-7392  Cell
(209) 478-2800  Office
(925) 277-1537  Corporate
(925) 355-1006  Fax 

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We provide CRM Software Solutions for every make in the industry!

Specialties   

Customer Recovery, Loyalty Rewards Solutions, Customer Retention, Appointment Management, Business Development Center "BDC" Software, Customer Service "CSI" Improvement, Customer Relationship "CRM" Software Solutions, Conquest, Cradle to Cradle Customer Management, Declined Service - Follow up, Data Management, "SMS" Text Messaging, Marketing, Customer Life Cycle Management